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Category:Cumulus MX: Difference between revisions
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→What to do if you have a problem
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#) zip the latest file updated in '''CumulusMX/MXDiags''' folder. Add into zip, any log files that seem relevant to your question, and any other files you have modified from their content in the MX distribution if those files are relevant to your problem. | #) zip the latest file updated in '''CumulusMX/MXDiags''' folder. Add into zip, any log files that seem relevant to your question, and any other files you have modified from their content in the MX distribution if those files are relevant to your problem. | ||
#) At this point you can optionally try restarting MX | #) At this point you can optionally try restarting MX | ||
#)Now ask your question in the correct sub-forum [https://cumulus.hosiene.co.uk/viewforum.php?f=40 Cumulus MX Current (releases since b3043)] | #) Now ask your question in the correct sub-forum [https://cumulus.hosiene.co.uk/viewforum.php?f=40 Cumulus MX Current (releases since b3043)] | ||
#) Use the attachment tab below the posting window to upload your zip. In the post explain your problem, and quote any settings (do not disclose passwords) that might be relevant. Also state what device you are running MX on, and on what device you view the admin interface. | #) Use the attachment tab below the posting window to upload your zip. In the post explain your problem, and quote any settings (do not disclose passwords) that might be relevant. Also state what device you are running MX on, and on what device you view the admin interface. | ||
#If your problem relates to uploading, some information on your web server structure can help. | #) If your problem relates to uploading, some information on your web server structure can help. | ||
#If your problem relates to the admin interface say so. | #) If your problem relates to the admin interface say so. | ||
#If your problem relates to web pages on your own web server (not server generated for the admin interface) say so, and which web pages you are using, and (if relevant) PHP version being used. | #) If your problem relates to web pages on your own web server (not server generated for the admin interface) say so, and which web pages you are using, and (if relevant) PHP version being used. | ||
#Given the right information, as listed above, it is far easier for other people to answer your question easily. | #) Given the right information, as listed above, it is far easier for other people to answer your question easily. | ||
== Comparing Cumulus 1 and MX == | == Comparing Cumulus 1 and MX == | ||
