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| Any diagnostic file can be deleted at any time as Cumulus does not read from them. Cumulus creates a new file if necessary to continue its logging. | | Any diagnostic file can be deleted at any time as Cumulus does not read from them. Cumulus creates a new file if necessary to continue its logging. |
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| == Solving Cumulus 1 Errors ==
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| The diagnostic file '''cumulus.~og''' also logs error messages, often with extra information compared to the error window (accessed by clicking ''error'' light/indicator), and that file may help you if you have a problem.
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| When you ask for support via the forum, you often need to upload (as a zip) one, or all, of the diagnostic files in the '''Diags''' folder especially for problems that occur when you start or restart Cumulus. Include all files in the folder, unless you definitely know that a single diags file contains all the information for ''both when'' Cumulus 1 is running normally, ''and when'' it encountered the problem and failed.
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| In Windows Explorer, open the Cumulus installation folder (default is C:\Cumulus). Right-click on the 'Diags' folder, and from the pop-up menu, select 'Send to -> Compressed (zipped) Folder' (available in most Windows versions). This will create a file called Diags.zip. Add '''debug.log''' from the folder above into the zip.
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| Post your message in the forum, and attach the zip file using the 'Attachment' section below the area where you have typed your message (browse for the file, then click 'Add the file').
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| ==Sample File for Cumulus 1== | | ==Sample File for Cumulus 1== |
