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What to do when I have a problem with MX: Difference between revisions
What to do when I have a problem with MX (view source)
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#) Leave MX running for a while, hopefully long enough for several instances of your problem to reoccur | #) Leave MX running for a while, hopefully long enough for several instances of your problem to reoccur | ||
#) Stop MX | #) Stop MX | ||
#) zip the latest file updated in '''CumulusMX/MXDiags''' folder. Add into zip, any log files that seem relevant to your question, and any other files you have modified from their content in the MX distribution if those files are relevant to your problem. ''If in 2, you have selected ftp logging, add [[Ftplog]] into zip.'' | #) zip the latest file updated in '''CumulusMX/MXDiags''' folder. Add into zip, any log files that seem relevant to your question, and any other files you have modified from their content in the MX distribution if those files are relevant to your problem. ''If in 2, you have selected ftp logging, add [[Ftplog.txt]] into zip.'' | ||
#) At this point you can optionally try restarting MX | #) At this point you can optionally try restarting MX | ||
#) Now ask your question in the correct sub-forum [https://cumulus.hosiene.co.uk/viewforum.php?f=40 Cumulus MX Current (releases since b3043)] . ''If using FTP is relevant, then state which protocol you have selected.'' | #) Now ask your question in the correct sub-forum [https://cumulus.hosiene.co.uk/viewforum.php?f=40 Cumulus MX Current (releases since b3043)] . ''If using FTP is relevant, then state which protocol you have selected.'' | ||