What to do when I have a problem with MX: Difference between revisions

m
no edit summary
mNo edit summary
mNo edit summary
Line 5: Line 5:
<big>If your question relates do an ongoing problem with using MX, then please follow these instructions, don't just post "Help me":</big>
<big>If your question relates do an ongoing problem with using MX, then please follow these instructions, don't just post "Help me":</big>


#) In admin interface Settings tab, station settings, Options section, select '''debug logging'''  (and if communications between weather station and MX are relevant select ''data logging''). This adds a lot of extra information to the log designed to help answer questions when someone has a problem.
#)Make the MXDiags useful by turning on debugging:
#*In admin interface Settings tab, station settings, Options section, select '''debug logging'''  (and if communications between weather station and MX are relevant select ''data logging''). This adds a lot of extra information to the log designed to help answer questions when someone has a problem.
#*Alternatively, restart MX with debugging turned on by adding [[Cumulus_MX#Parameter_for_adding_debugging|Parameter_for_adding_debugging]].
#*Alternatively, restart MX with debugging turned on by adding [[Cumulus_MX#Parameter_for_adding_debugging|Parameter_for_adding_debugging]].
#) ''If your problem relates to uploading to your remote web server'', then in admin interface, settings tab, internet settings screen, Web/FTP settings section, about 2/3 way down, select '''FTP logging''' (this may not help if you use a secure transfer method).
#) ''If your problem relates to uploading to your remote web server'', then in admin interface, settings tab, internet settings screen, Web/FTP settings section, about 2/3 way down, select '''FTP logging''' (this may not help if you use a secure transfer method).
5,838

edits