Simple Website setup: Difference between revisions

Simple Website setup (view source)

Revision as of 19:09, 7 March 2017

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→‎Possible problems: Updated grammer and style

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 =Possible problems=
-*You see a lot of text, no colours and a bad layout, etc
+*'''You don't see what you expect, see a lot of text, the page lacks colours and/or has a bad layout, etc'''
-:You have not uploaded your Core files -- go back to the section above and check your settings
+:You have not uploaded your Core files -- go back to the section above and check the instructions for your version of Cumulus.
+*'''You do not see your Cumulus Site but see another site, an error message or a blank'''
+**Check you are uploading to the correct folder/directory on your webspace.  There is a good chance you have mis-typed the details in the Internet Configuration section above. See [[FAQ#Directory_related_problems_in_FTP |this FAQ]] for help.
+**Via your FTP tool ensure that your website has an index.htm file.  It should NOT have index.htm'''l''', default.html, default.htm, index.php, default.php.   Any page with such a name can be removed if necessary, or see the support forum for ways to force a server to load your preferred page (using .htaccess).
-*You do not see your Cumulus Site but another site, an error message or a blank
-:Check you are uploading to the correct folder/directory on your webspace.  There is a good chance you have mis-typed the details in the Internet Configuration section above.
-:Via your FTP tool ensure that your website has an index.htm file.  It should NOT have index.htm'''l''', default.html, default.htm, index.php, default.php  This should be removed if necessary
+*'''My realtime section of the ‘gauges’ page is not refreshing every x seconds'''
+**If using free hosting, they may not permit uploading of ‘txt’ files.  Please check with them.
-*My realtime section of the ‘gauges’ page is not refreshing every x seconds
+*'''Is there a log file to help with my problem?'''
-:If using free hosting, they may not permit uploading of ‘txt’ files.  Please check with them
+**Yes, you can enable FTP logging and then examine the file that will have more detail on any issues.  It may also be useful to upload the log file to the Cumulus Support Forum when asking for help.  More on  [[Ftplog.txt]]
-*Is there a log file to help with my problem
-:Yes, you can enable FTP logging and then examine the file which will have more detail on any issues.  It may also be useful to upload the log file to the Cumulus Forum when asking for help.  More on  [[Ftplog.txt]]