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FAQ: Difference between revisions
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== My web pages are empty == | == My web pages are empty == | ||
If empty web pages are being uploaded to your web site (i.e. they report size of 0 kB, but do not produce 'error 404 - page not found' message), and your browser shows that their modification date is recent (see next FAQ), then it is likely that the [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] of templates is failing: | If empty web pages are being uploaded to your web site (i.e. they report size of 0 kB, but do not produce 'error 404 - page not found' message), and your browser shows that their modification date is recent (see next FAQ), then it is likely that the [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] of templates is failing: | ||
*Either (since build 1093) because the character encoding used in the relevant template does not match the character encoding (UTF-8 or iso-8859-1) that (for standard named templates) is specified in '''Web Settings''' frame as shown about half way down on this screen extract.[[File:Web settings.JPG]] | *Either (since build 1093, and made clear in the release notes) because the character encoding used in the relevant template does not match the character encoding (UTF-8 or iso-8859-1) that (for standard named templates) is specified in '''Web Settings''' frame as shown about half way down on this screen extract.[[File:Web settings.JPG]] | ||
*Or you have edited/customised the template and added an incorrectly specified Cumulus [[webtag]] that has caused [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] to abort for that template. If you stop cumulus you can use a text editor to open the latest [[Diags|diagnostic file]]. Look at entries time-stamped just before the hour and repeated at your auto-update ''interval'' (also about half-way down in screen image above). You might find a message like "Error processing C:\web\indexT" (i.e. mentioning whichever template is at fault) followed by a brief hint as to the nature of the error. | *Or you have edited/customised the template and added an incorrectly specified Cumulus [[webtag]] that has caused [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] to abort for that template. If you stop cumulus you can use a text editor to open the latest [[Diags|diagnostic file]]. Look at entries time-stamped just before the hour and repeated at your auto-update ''interval'' (also about half-way down in screen image above). You might find a message like "Error processing C:\web\indexT" (i.e. mentioning whichever template is at fault) followed by a brief hint as to the nature of the error. | ||