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FAQ: Difference between revisions
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→Error messages with "Error on line..."
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If none of this helps, post in the forum, attaching your zipped-up Cumulus diags folder. | If none of this helps, post in the forum, attaching your zipped-up Cumulus diags folder. | ||
== Error messages with "Error on line..." == | == Error messages with "Error on line..." or "Error at line..." == | ||
These are corruptions in the log files, typically caused by Cumulus being unexpectedly closed (e.g. killed using Task Manager, or a PC reboot) while it is writing to the log files, but there can be other causes. The error message may say something like "List index out of bounds". The error message will name the affected file(s) and the affected line number(s). Stop Cumulus and open the named file(s) in a good text editor such as notepad++. Go to the line number(s) mentioned and correct the error(s), which will be obvious as the lines won't look like the other lines, they will be blank or have garbage characters, or perhaps two lines have been run together. Save the file(s) and start Cumulus again. | These are corruptions in the log files, typically caused by Cumulus being unexpectedly closed (e.g. killed using Task Manager, or a PC reboot) while it is writing to the log files, but there can be other causes. The error message may say something like "List index out of bounds". The error message will name the affected file(s) and the affected line number(s). Stop Cumulus and open the named file(s) in a good text editor such as notepad++. Go to the line number(s) mentioned and correct the error(s), which will be obvious as the lines won't look like the other lines, they will be blank or have garbage characters, or perhaps two lines have been run together. Save the file(s) and start Cumulus again. | ||