FAQ: Difference between revisions

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If Cumulus does not read catch-up data from the station logger:
If Cumulus does not read catch-up data from the station logger:
#Your station type may not have a logger, if so Cumulus cannot read anything from station while software was not running.
#Your station type may not have a logger, if so Cumulus cannot read anything from station while software was not running.
#There is a bug in the Davis DLL (Dynamic-Link Library) that Cumulus 1.x.x uses, where it never downloads the last archive record; so if there is only one to download (compare how long Cumulus was stopped with logging interval on your Davis station), it doesn't get any at all. (See [[#Cumulus_takes_a_long_time_to_download_the_data_from_my_Davis_station_at_start_up|here]] for opposite problem). Cure this by ensuring if you stop Cumulus you either leave it stopped for less than Davis logging interval time, or don't restart until after at least 2 logging intervals.
#You have not selected "'''Use data logger'''" in the ''Settings'' section of the '''Station settings''' screen accessed from ''Configuration''  menu. Correct this:
#You have not selected "'''Use data logger'''" in the ''Settings'' section of the '''Station settings''' screen accessed from ''Configuration''  menu. Correct this:
##Stop Cumulus after changing this setting
##Stop Cumulus after changing this setting
##Look in ''Cumulus\backup'' folder (or its ''daily'' sub-folder) for a folder of .ini files prior to the problem, copy all those files to overwrite the ones in ''Cumulus\data'' folder
##Look in ''Cumulus\backup'' folder (or its ''daily'' sub-folder) for a folder of .ini files prior to the problem, copy all those files to overwrite the ones in ''Cumulus\data'' folder
##Re-start Cumulus, it should use revised start date/time, and read the station logger for the whole re-wind period
##Re-start Cumulus, it should use revised start date/time, and read the station logger for the whole re-wind period
#If there is another problem, read the instructions at the top of the support forum page including the request to zip up the contents of the ''Cumulus\diags'' folder when asking for such support.
#If there is another problem, read the instructions accessed from "Please click here before posting" at the top of the support forum page including the request to zip up the contents of the ''Cumulus\diags'' folder when asking for such support.


== Cumulus read some invalid figures from my station ==
== Cumulus read some invalid figures from my station ==
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