FAQ: Difference between revisions

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→‎My web pages are empty: Simplified explanation of encoding
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== My web pages are empty ==
== My web pages are empty ==
If empty web pages are being uploaded to your web site (i.e. they report size of 0 kB, but do not produce 'error 404 - page not found' message), and your browser shows that their modification date is recent (see next FAQ), then it is likely that the [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] of templates is failing:
If empty web pages are being uploaded to your web site (i.e. they report size of 0 kB, but do not produce 'error 404 - page not found' message), and your browser shows that their modification date is recent (see next FAQ), then it is likely that the [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] of templates is failing:
*Either (since build 1093, and made clear in the release notes) because the character encoding used in the relevant template does not match the character encoding (UTF-8 or iso-8859-1) that (for standard named templates) is specified in '''Web Settings''' frame as shown about half way down on this screen extract.[[File:Web settings.JPG]]
*Either (since build 1093, as made clear in the release notes)[[File:Web settings.JPG]] the character encoding (for standard named templates that are [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| processed by Cumulus]]) is specified incorrectly on the '''Configuration'''  menu, ''Internet'' dialog, '''Sites/Options''' tab, ''Web Settings'' frame as shown about half way down on this screen extract:
*Or you have edited/customised the template and added an incorrectly specified Cumulus [[webtag]] that has caused [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] to abort for that template.  If you stop cumulus you can use a text editor to open the latest [[Diags|diagnostic file]]. Look at entries time-stamped just before the hour and repeated at your auto-update ''interval'' (also about half-way down in screen image above). You might find a message like "Error processing C:\web\indexT" (i.e. mentioning whichever template is at fault) followed by a brief hint as to the nature of the error.
**Select the option where indicated by red arrow if your template includes in a line near the start <code><meta charset="UTF-8"></code>
**Deselect the option where indicated by red arrow if your template includes something like <code><meta content="text/html; charset=iso-8859-1" http-equiv="Content-Type" /></code>
**For customised pages, (without standard Cumulus template names), select/un-select the UTF-8 encoding in the appropriate column on the '''Configuration'''  menu, ''Internet'' dialog, '''Files''' tab screen where you list the local and remote names.
*Or you have edited/customised the template and added an incorrectly specified Cumulus [[webtag]] that has caused [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] to abort for that template.  If you stop cumulus you can use a text editor to open the latest [[Diags|diagnostic file]]. Look at entries time-stamped just before the hour and repeated at your auto-update ''interval'' (just below red arrow in screen image above). You might find a message like "Error processing C:\web\indexT" (i.e. mentioning whichever template is at fault) followed by a brief hint as to the nature of the error.


== My web pages have obsolete web tag values in them  ==
== My web pages have obsolete web tag values in them  ==
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