FAQ: Difference between revisions

FAQ (view source)

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 == I am getting I/O error 32 or I/O error 103 ==
-Something on your system has one of the Cumulus files open, preventing Cumulus writing to it (Cumulus needs exclusive access). This may be anti-virus software or something similar. If you are seeing "file access denied", you may have a permissions problem.
+I/O error 32 = ERROR_SHARING_VIOLATION; &nbsp; I/O error 103 = ERROR_TOO_MANY_SEM_REQUESTS mean something on your system has one of the Cumulus files open, preventing Cumulus writing to it (Cumulus needs exclusive access).  If you are seeing "file access denied", you may have a permissions problem.
+Possible reasons for locked files:
+# Anti-virus or similar software scanning/accessing the file (this is the cause in almost all cases that I've seen).
+# An edit or file transfer in progress (the Cumulus thread for logging and the Cumulus thread for FTP are independent so can overlap).
+# Some other software that a user is running which is processing the file in some way.
+# More than one instance of Cumulus running (see [[#Can_I_run_2_copies_of_Cumulus.3F]]).
+# An issue with the system clock on the PC.
 = Website =