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FAQ: Difference between revisions
→My web pages are empty: New
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Alternatively, if the web templates are listed in [[cumulus.ini]] (and for the first 10 appear on the '''files''' tab of ''Internet'' dialogue of '''Configuation''' menu), the '''Process''' option must be ticked for the web pages generated by Cumulus to have values replacing the [[Webtags]]. Otherwise at each web update, Cumulus will generate web pages the same as the templates. | Alternatively, if the web templates are listed in [[cumulus.ini]] (and for the first 10 appear on the '''files''' tab of ''Internet'' dialogue of '''Configuation''' menu), the '''Process''' option must be ticked for the web pages generated by Cumulus to have values replacing the [[Webtags]]. Otherwise at each web update, Cumulus will generate web pages the same as the templates. | ||
== My web pages are empty == | |||
If empty web pages are being uploaded to your web site (do not produce 'page not found' message), and your browser shows that their modification date is recent (see next FAQ), then it is likely that the [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] of templates is failing: | |||
*Either (since build 1093) because the character encoding used in the relevant template does not match the character encoding (UTF-8 or iso-8859-1) that (for standard named templates) is specified in '''Web Settings''' frame as shown about half way down on this screen extract.[[File:Web settings.JPG]] | |||
*Or you have edited/customised the template and added an incorrectly specified Cumulus [[webtag]] that has caused [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] to abort for that template. If you stop cumulus you can use a text editor to open the latest [[Diags|diagnostic file]]. Look at entries time-stamped just before the hour and repeated at your auto-update ''interval'' (also about half-way down in screen image above). You might find a message like "Error processing C:\web\indexT" (i.e. mentioning whichever template is at fault) followed by a brief hint as to the nature of the error. | |||
== My web pages have obsolete web tag values in them == | == My web pages have obsolete web tag values in them == | ||
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*Most browsers will display 'page information' that tells you when the page was last modified (by querying the web server). | *Most browsers will display 'page information' that tells you when the page was last modified (by querying the web server). | ||
**if the page was recently modified, | **if the page was recently modified, | ||
***then the next item to investigate is the template file; a template file contains Cumulus web tags and the 'process' that Cumulus does to create a web page involves reading text from a template and when it finds a web tag it inserts the latest value. Therefore if there is no template file, | ***then the next item to investigate is the template file; a template file contains Cumulus web tags and the [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27|'process']] that Cumulus does to create a web page involves reading text from a template and when it finds a web tag it inserts the latest value in as it creates the page. Therefore if there is no template file, Cumulus can not generate a new web page and will just upload the old local copy of the web page. | ||
**if the page was not recently modified, | **if the page was not recently modified, | ||
***maybe you are not running Cumulus, so it is not updating. | ***maybe you are not running Cumulus, so it is not updating. | ||
***maybe your file transfer is not working, turn ftp logging on for technical output, and look | ***maybe your file transfer is not working, turn ftp logging on for technical output, and look for any filenames and any 'successfully transferred' messages. | ||
***maybe your 'internet settings' screen has accidentally been changed, see Cumulus help for simple instructions. If you took a backup of [[cumulus.ini]] you can stop Cumulus, rename the current file and copy your cumulus.ini backup back into the 'cumulus' directory containing the Cumulus program. | ***maybe your 'internet settings' screen has accidentally been changed, see Cumulus help for simple instructions. If you took a backup of [[cumulus.ini]] you can stop Cumulus, rename the current file and copy your cumulus.ini backup back into the 'cumulus' directory containing the Cumulus program. | ||
***maybe your web server provider has changed something. | ***maybe your web server provider has changed something. | ||