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Cumulus MX FAQ: Difference between revisions
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→My FTP is not working
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#Check your FTP server, does it allow delete, insert, and rename operations | #Check your FTP server, does it allow delete, insert, and rename operations | ||
# Test using your own [[FTP_tools|FTP package]], have you got host, username, password, and directory specified correctly | # Test using your own [[FTP_tools|FTP package]], have you got host, username, password, and directory specified correctly | ||
#Be aware that your web server hosting provider might change the ports you have to use, so check their documentation, or announcements and be prepared to change the port in MX settings. | |||
#The settings required are on the Internet settings screen within the admin interface. | #The settings required are on the Internet settings screen within the admin interface. | ||
#In the '''web/FTP site''' section, check the settings, and experiment with a different FTP protocol. For example MX can use standard FTP, or FTPS, and you can select whether to use TLS 1.2. Hopefuly whoever provides your web server has told you what FTP profile to use. | #In the '''web/FTP site''' section, check the settings, and experiment with a different FTP protocol. For example MX can use standard FTP, or FTPS, and you can select whether to use TLS 1.2. Hopefuly whoever provides your web server has told you what FTP profile to use. | ||