Cumulus MX FAQ: Difference between revisions

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#The settings required are on the Internet settings screen within the admin interface.
#The settings required are on the Internet settings screen within the admin interface.
#In the '''web/FTP site''' section, check the settings, and experiment with a different FTP protocol. For example MX can use standard FTP, or FTPS, and you can select whether to use TLS 1.2. Hopefuly whoever provides your web server has told you what FTP profile to use.
#In the '''web/FTP site''' section, check the settings, and experiment with a different FTP protocol. For example MX can use standard FTP, or FTPS, and you can select whether to use TLS 1.2. Hopefuly whoever provides your web server has told you what FTP profile to use.
#In the '''web/FTP settings''' section, check all the settings, some determine what is automatically uploaded, other settings should initially obey the tips shown on the settings screen. One item to try is changing the setting for ''Active FTP mode''.  
#Be aware that there are differences between different MX versions on which of the following protocols are available:
#* Simple File Transfer Protocol (FTP) simple file transfer process; effectively the file is transferred exactly as it is without any attempt to apply any security to stop it being read if it is intercepted.
#*File Transfer Protocol Secure (FTPS), this adds Transport Level Security (the modern replacement for what was the Secure Sockets Layer (SSL), which is now prohibited by RFC7568); effectively this requires the network connection to be secured so sender and receiver only can see what has been transferred, it is hard to intercept anything sent over the network, let along read an individual file.
#*Secure File Transfer Program (SFTP), based on Secure Shell (SSH) protocol, an open standard for secure transfer over an unsecured network; effectively it can be intercepted, but only recipient can both read the file and remove the encrypting.
# As with any new functionality added at a particular version, it probably has not been tested for all the operating systems and other environmental conditions under which it can be used, and it is possible it might not work in the first version where it is introduced.
#In the '''web/FTP settings''' section, check all the settings, some determine what is automatically uploaded, other settings should initially obey the tips shown on the settings screen. One item to try is changing the setting for ''Active FTP mode''.
#Be careful you don't set the interval between successive FTP/FTPS/SFTP  uploads too small. Each of these processes is a fairly slow way to transfer files, so if you are uploading large files it might take a little time, and you can't start a new upload until previous has finished.
#For most modern web pages, including those provided, use UTF-8 [[Webtags#Encoding|encoding description]]. If your web pages appear to be empty when they are uploaded, look near the front of such files where the [[Customised_templates#Coding_standard_and_character_encoding_for_Customised_Templates_using_the_same_names_as_Standard_Cumulus_Templates|encoding declarations]] will be found. Cumulus 1.9.4 build 1093 changed all the template pages from XHTML 1.0 Transitional using charset=iso-8859-1 encoding to HTML 5 using charset="UTF-8" encoding. It uses this without [http://en.wikipedia.org/wiki/Byte_order_mark Byte Order Mark] (BOM).
#For most modern web pages, including those provided, use UTF-8 [[Webtags#Encoding|encoding description]]. If your web pages appear to be empty when they are uploaded, look near the front of such files where the [[Customised_templates#Coding_standard_and_character_encoding_for_Customised_Templates_using_the_same_names_as_Standard_Cumulus_Templates|encoding declarations]] will be found. Cumulus 1.9.4 build 1093 changed all the template pages from XHTML 1.0 Transitional using charset=iso-8859-1 encoding to HTML 5 using charset="UTF-8" encoding. It uses this without [http://en.wikipedia.org/wiki/Byte_order_mark Byte Order Mark] (BOM).
#Look up any FTP error codes on the web.  [http://kb.globalscape.com/KnowledgebaseArticle10142.aspx Try Here]
#Look up any FTP error codes on the web.  [http://kb.globalscape.com/KnowledgebaseArticle10142.aspx Try Here]
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